Withdrawals remain pending until verification is complete, and KYC review may take up to 30 working days after all documents are supplied. However, the document names MiraxCasino rather than 7Bit, so its conditions may not apply to your account.
How to request a withdrawal
Use the following checklist before and after submitting a cash-out request. It separates payment eligibility, verification and approval—the stages that matter under the cited terms—without assuming a particular account-menu layout.
- Confirm the applicable withdrawal conditionsCheck the current terms for your account and ask about the MiraxCasino name in the hosted document. Confirm the withdrawal method, currency, minimum, method-specific maximum and any applicable charges before submitting.
- Check the payment destinationFor card withdrawals, the terms describe Visa OCT and Mastercard Payment Transfer. They require a personal card issued in a supported country. Do not assume that a card accepted for deposits is automatically eligible for a payout.
- Review the amount and submit the requestThe stated fiat minimum is 20 EUR or equivalent. Check the amount against the method-specific maximum and the rolling and monthly caps. Review the payment destination and currency, and keep the request confirmation.
- Complete any requested verificationProvide the documents requested through the operator's designated verification channel. The terms say withdrawals remain pending until verification is complete, and the KYC review period runs from receipt of all documents.
- Remain reachable and track approvalMonitor messages about the request. The terms say an account is locked and the withdrawal cancelled if the player cannot be reached within 2 weeks of requesting it. Ask for the approval date before using the 72-hour processing aim to assess a delay.
How long do withdrawals take?
The hosted terms give separate timeframes for verification and processing after approval. These should not be treated as a single promise about when money will reach your card or wallet.
- Processing aim
- Within 72 hours of approval
- KYC review
- Up to 30 working days after all documents are provided
- Unreachable-player rule
- Account locked and withdrawal cancelled if the player cannot be reached within 2 weeks of the request
The important qualification is “of approval.” The 72-hour aim does not start simply because you submitted a withdrawal, and it is not a guaranteed end-to-end delivery time. Likewise, the KYC allowance begins after all documents have been provided, not necessarily when the withdrawal was first requested.
What does a pending withdrawal mean?
The terms explicitly say withdrawals stay pending until verification is complete. A pending status should therefore prompt a check of your verification messages rather than an assumption that the payment has already been sent. Ask whether any documents are outstanding, whether the complete submission has been received, and whether the withdrawal has been approved.
Withdrawal minimums and limits
| Rule | Stated limit | Important qualification |
|---|---|---|
| Minimum fiat withdrawal | 20 EUR or equivalent | This is a fiat rule, not a stated crypto minimum. |
| Maximum by payment method | Varies by method | Confirm the maximum for the selected payout route. |
| Rolling withdrawal cap | 10,000 EUR per rolling 7 days | The period is described as rolling, not as a fixed calendar week. |
| Monthly withdrawal cap | 40,000 EUR per month | Check this alongside the rolling cap and method maximum. |
| Progressive jackpot winnings | Paid in full; excluded from the caps | This exception is not a separate payment-time guarantee. |
| No-deposit bonus winnings | Capped at 20 EUR | This is a bonus-winnings cap, not the general withdrawal maximum. |
A payment-method maximum and an account-wide cap are different restrictions. Before requesting a larger payout, ask how much remains available under the rolling and monthly limits and whether the chosen method imposes a lower maximum. The progressive-jackpot exception concerns those caps; it should not be read as a promise of immediate payment or an exemption from verification.
Withdrawal methods and currencies
The hosted terms specifically describe the following card payout routes. In both cases, the card must be personal and issued in a supported country.
| Card | Payout route |
|---|---|
| Visa | OCT |
| Mastercard | Payment Transfer |
The document also lists accepted account currencies, but a currency list is not the same as a country-by-country withdrawal-method list:
- Fiat currencies: EUR, USD, CAD, AUD and NZD.
- Cryptocurrencies, using the document's labels: BTC, ETH, BCH, LTC, DOG, XRP, TRX, ADA, BNB, USDT, USDC and SOL.
- The terms state that there is no crypto-to-fiat exchange.
For a crypto withdrawal, confirm the available asset, destination network, minimum and any charges before submitting. Do not apply the fiat minimum automatically to a cryptocurrency request, or assume that a crypto balance can be converted into a card payout. See the payment methods guide for the broader payment information.
What to ask if a withdrawal is delayed
A useful status enquiry should identify the stage holding up the request. Keep the withdrawal confirmation and correspondence, then ask:
- Is verification complete, or are further documents required?
- On what date was the complete document submission received?
- Has the withdrawal been approved, and if so, when?
- Is a payment-method maximum or withdrawal cap affecting the request?
- Has the payout been sent, and is a payment reference available?
The email address printed in the terms is support@miraxcasino.com. Because it names a different brand, confirm the correct contact through your account before sending personal documents. The customer support guide explains the published contact information and its limitations.
For a formal dispute, the same hosted terms specify arbitration in Costa Rica. Ask the operator to confirm the applicable complaint procedure and governing terms, and retain a written record of the issue and responses.
Eligibility and gambling risks
7Bit Casino is restricted in New Zealand. The brand was not found in the Department of Internal Affairs licence register, and no local licence has been verified. New Zealand is not named in the hosted terms’ list of locations where real-money play is prohibited; that omission does not establish that New Zealand players are accepted. Review the full country restrictions. The terms prohibit VPN use to bypass geographical restrictions and warn that winnings may be confiscated.
A pending payout is not a reason to deposit again or continue gambling with money you intended to withdraw. Gambling can cause financial harm. In New Zealand, contact the Gambling Helpline on 0800 654 655 if you need support. If waiting for a withdrawal is encouraging further play, pause and consult the responsible gambling guide.
Withdrawal FAQ
No matching questions found.
Is a 7Bit Casino withdrawal guaranteed within 72 hours?
What is the minimum withdrawal?
Can verification keep a withdrawal pending?
Do the withdrawal caps apply to progressive jackpots?
Can I convert cryptocurrency into fiat for withdrawal?
Our content is independently researched and written. We are not the official 7Bit Casino website.